Effective Date: November 1, 2025  |  Last Updated: May 21, 2026

These Terms of Service ("Terms") govern your access to and use of the MyCo platform, including our website at us.my-co.app, our mobile and web applications, and related services (collectively, the "Services"), provided by Communities Heritage Pvt. Ltd., DBA CHPL USA, with US correspondence at PO Box 2605, Fair Lawn, NJ 07410 ("MyCo," "we," "us," or "our"). By accessing or using the Services, you agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Services.

1. Definitions

"Customer" means the entity that subscribes to the Services. "User" means an individual authorized by the Customer to use the Services. "Customer Data" means information, files, and content uploaded to the Services by Customer or its Users. "Subscription Plan" means the plan, billing cycle, and feature set ordered by Customer.

2. Eligibility & Account Registration

You must be at least 18 years old and authorized to bind the entity you represent. You agree to provide accurate, current information during registration and to keep it updated. You are responsible for safeguarding your credentials and for all activity under your account. Notify us promptly at [email protected] of any unauthorized access.

3. Subscription, Fees & Billing
  • Fees: Customer agrees to pay the fees set out in the order form or Subscription Plan selected via the Services. Fees are stated in US Dollars and are exclusive of taxes.
  • Billing: Fees are billed in advance on a monthly or annual basis according to your plan. Charges are non-refundable except as expressly stated in our Cancellation Policy.
  • Auto-renewal: Subscriptions renew automatically at the end of each billing period at the then-current rate unless you cancel before the renewal date. See our Cancellation Policy for details and how to cancel.
  • Late payments: Past-due amounts accrue interest at 1.5% per month (or the maximum permitted by law) and may result in suspension of the Services.
  • Taxes: Customer is responsible for all applicable taxes, except for taxes on MyCo's net income.
4. License to Use the Services

Subject to these Terms and payment of applicable fees, MyCo grants Customer a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services during the subscription term solely for Customer's internal business purposes.

5. Acceptable Use

You agree not to:

  • access or use the Services in violation of any applicable law, regulation, or third-party right;
  • reverse engineer, decompile, or attempt to derive the source code of the Services;
  • resell, sublicense, white-label, or commercially exploit the Services without prior written consent;
  • introduce viruses, malware, or any harmful code;
  • perform unauthorized security testing, load testing, or scraping;
  • upload content that is unlawful, defamatory, infringing, or that violates the privacy or publicity rights of others;
  • use the Services to spam, harass, or send unsolicited messages in violation of applicable law (e.g., CAN-SPAM, TCPA).

We may suspend or terminate accounts for material breach.

6. Customer Data & Ownership

As between MyCo and Customer, Customer owns all rights, title, and interest in and to Customer Data. Customer grants MyCo a worldwide, royalty-free license to host, copy, transmit, process, and display Customer Data solely as necessary to provide the Services. Customer represents that it has all rights and consents necessary to upload Customer Data to the Services (including notice and consent for employee biometric data, GPS data, and other sensitive information where required by law).

7. Intellectual Property

The Services, including all software, designs, trademarks, and content (excluding Customer Data), are the exclusive property of MyCo and its licensors. No rights are granted other than those expressly set out in these Terms. Feedback you provide may be used by MyCo without restriction.

8. Privacy & Data Protection

Our Privacy Policy describes how we handle personal information when you use the Services. Where MyCo processes personal data on behalf of Customer, our Data Processing Addendum (available on request from [email protected]) applies and is incorporated by reference.

9. Confidentiality

Each party agrees to protect the other's confidential information with the same degree of care it uses to protect its own (no less than reasonable care) and to use it only for purposes related to the Services. Confidential information does not include information that is publicly available, independently developed, or rightfully received from a third party.

10. Warranties & Disclaimers

MyCo warrants that the Services will perform materially in accordance with the documentation. EXCEPT AS EXPRESSLY STATED, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, error-free, or completely secure.

11. Indemnification

Customer agrees to defend, indemnify, and hold MyCo harmless from any third-party claims arising from (a) Customer Data, (b) Customer's use of the Services in violation of these Terms or applicable law, or (c) Customer's failure to obtain required consents from its employees or end users. MyCo will defend Customer against third-party claims that the Services infringe a US patent, copyright, or trademark, subject to standard exclusions, and indemnify Customer for resulting damages awarded in a final judgment.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY. EACH PARTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER TO MYCO IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. These limits do not apply to (a) breach of confidentiality obligations, (b) indemnification obligations, or (c) gross negligence or willful misconduct.

13. Term & Termination

These Terms remain in effect for as long as Customer has an active subscription. Either party may terminate for material breach if the breach is not cured within 30 days of written notice. Upon termination, Customer's access to the Services will cease and Customer Data will be handled in accordance with our Cancellation Policy. Sections that by their nature should survive termination will survive.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of New Jersey, USA, without regard to its conflict-of-laws principles. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in Bergen County, New Jersey, in English. EACH PARTY WAIVES ITS RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. Notwithstanding the foregoing, either party may bring an action in court to protect intellectual property rights or seek injunctive relief.

15. Changes to These Terms

We may modify these Terms by posting an updated version with a new "Last Updated" date. Material changes will be communicated via email or in-product notice at least 30 days before they take effect. Continued use of the Services after the effective date constitutes acceptance.

16. Miscellaneous

These Terms, our Privacy Policy, our Cancellation Policy, and any order form constitute the entire agreement between the parties. If any provision is held unenforceable, the remaining provisions will continue in effect. Failure to enforce a provision is not a waiver. Customer may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets. Notices to MyCo must be sent to the address below; notices to Customer will be sent to the email on file.

17. Contact Us

MyCo (CHPL USA)
PO Box 2605, Fair Lawn, NJ 07410, USA
Email: [email protected]
Phone: +1 (512) 954-4288