Case Study

How a 200-Person Cleaning Company Saved 18 Hours/Week with MyCo

Commercial cleaning is one of the hardest workforce industries to manage. Workers spread across dozens of buildings, all working nights and weekends, mostly without managers physically on site. Here's how a 200-person cleaning operation in Tampa, Florida transformed their operations with MyCo.

The company

SunShine Commercial Services — 200 employees, 47 customer buildings across Hillsborough and Pinellas counties. Revenue: $4.2M. Industry: B2B office and medical building cleaning.

The problem before MyCo

• Buddy-punching: Workers shared logins on the web-based timecard system. Owner estimated 5–7% of payroll was "ghost hours."
• Schedule chaos: Site supervisor printed paper schedules, faxed to lead workers, then chased changes by phone.
• Customer accountability: No proof that work was completed. Building managers regularly disputed invoices.
• Payroll cycle: 14 hours every two weeks reconciling paper time sheets.
• HR paperwork: 80+ new hires per year, all onboarded with paper forms.

What changed

Month 1: Face-scan attendance rollout

Every worker installed the MyCo app. Face-scan replaced web logins. Within 30 days, the recorded hours dropped 6.8%. Same work, same coverage, just no more buddy-punching.

Month 2: Geo-fenced check-ins

Each of the 47 customer buildings got a geo-fence. Workers could only clock in inside the fence. The system also logged arrival time, total time on site, and any unscheduled departures.

Month 3: Customer reporting

Owner started sending automated monthly reports to building managers showing: which days were serviced, who was on site, total hours, photo proof of completion. Three customers explicitly cited this as why they renewed at higher rates. Two new prospects signed because of it.

Month 4: Schedule automation

Drag-and-drop schedule builder. Workers see their week on the phone. Shift swaps happen through an in-app marketplace — workers post a shift, others claim it, supervisor approves with one tap.

The numbers after 6 months

• Admin time saved: 18 hours/week (~65% reduction)
• Payroll ghost hours eliminated: ~$280,000/year
• New contracts won: 3 (cited reporting capability as a key factor)
• Customer dispute resolution time: 3 days → 5 minutes (photo + GPS proof)
• Onboarding time per hire: 90 min → 25 min (digital forms)
• Net annual savings + new revenue: $620,000
• MyCo annual cost: $66,000
• ROI: 9.4x

What didn't work right away

We're including this because it's honest. The first 30 days had friction:

• Older workers struggled with face-scan setup — needed 1:1 help
• Some workers feared GPS tracking off-hours (we explicitly disabled it)
• Site supervisors had to re-learn schedule management

By day 45, all of these had resolved. By day 90, workers were asking for more app features (better break tracking, payroll preview).

What the owner says

"I thought we were running a tight ship. Then MyCo showed me how much time and money I was actually leaving on the floor — literally. The reporting capability we got is what we use to win new contracts now. Building managers want this. Our competitors don't have it."

— Owner, SunShine Commercial Services

Could this work for your cleaning company?

If you have 30+ workers across multiple customer locations, the math is almost identical. The bigger your team, the bigger the buddy-punching dollar impact. Book a 20-min demo and we'll model the savings for your specific team size and revenue.